Privacy Policy

Welcome to Tellus Mater. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, participate in our workshops, nature walks, utilize our shop, and book events. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

When you interact with Tellus Mater, we may collect the following types of information:

Personal Information: This includes your name, email address, postal address, phone number, and any other information you provide when you register on our site, book an event, purchase items, or subscribe to our services.

Payment Information: To process purchases, we collect payment information, which is securely processed by our payment service providers.

Interaction Data: We collect information about your interactions with our website, including the pages you visit, the links you click, and other actions related to the website.

Communication Data: When you contact us directly, we may receive additional information about you such as the contents of the message or attachments you may send us.

How We Use Your Information

Your information is used for the following purposes:

To provide and improve our services, including facilitating event bookings, managing purchases, and delivering customer service.

To communicate with you about your account, our services, and promotional offers.

To enhance the security of our website and services.

To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

Service providers who assist us in delivering our services, such as payment processors, website hosting, and data analysis.

Authorities or third parties if required by law or to protect the rights and safety of Tellus Mater, our customers, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your Rights

Under UK data protection law, you have rights including:

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct any information you believe is inaccurate or incomplete.

Erasure: You can request the erasure of your personal information under certain conditions.

Restriction: You can request the restriction of processing your personal information under certain conditions.

Objection: You can object to the processing of your personal information under certain conditions.

To exercise any of these rights, please contact us at the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Tellus Mater is located in the United Kingdom, and by using our services, you acknowledge that your information will be processed in accordance with UK laws.